Knowledge Base
How do I return a product or request a refund?
For returns, contact our team within [X days] of delivery. Products must be unused and in original packaging. Refunds are processed within [X business days] upon approval.
What is Yingsu’s warranty policy?
Products are covered under a [X-year] warranty against defects. Claims must be submitted within [X days] of issue, accompanied by proof of purchase. Contact us to initiate the process.
What after-sales services does Yingsu provide?
We offer comprehensive support, including [list services, e.g., "technical guidance, troubleshooting, and warranty claims"]. Our 24/7 customer service ensures prompt assistance.
What payment methods does Yingsu accept?
We support [list methods, e.g., "T/T, L/C, and secure online payments"]. For bulk orders, flexible terms may be available—contact us to discuss.
How long does it take to receive an order?
Lead times depend on order size and product complexity. Standard orders typically ship within [X weeks], while customized solutions may require [X weeks]. Confirm with our team for precise timelines.
What is the MOQ for Yingsu’s products?
MOQ varies by product and application. For details, please [provide contact info: "reach out to our sales team with your requirements"].
Can Yingsu customize products for specific applications?
Absolutely. We offer tailored solutions to meet unique client needs, including [example: "custom formulations, dimensions, or performance specs"]. Contact our team for a personalized consultation.
Are Yingsu’s products certified?
Yes, our materials comply with [mention relevant standards, e.g., "ISO 9001, RoHS, and REACH"], ensuring safety, quality, and environmental compliance.
What types of products does Yingsu offer?
Our product portfolio includes [list 2-3 key categories, e.g., "biodegradable films, high-performance coatings, and lightweight structural materials"], designed for industries such as automotive, packaging, and construction.
What is Guangzhou Yingsu New Material Technology Co., Ltd., and what does it specialize in?
Guangzhou Yingsu is a leading R&D and manufacturing company focused on innovative materials technology. We specialize in [mention key product categories, e.g., "eco-friendly composites, advanced polymers, and sustainable packaging solutions"
No. 5 Lixin 6th Road, Xiancun Town, Zengcheng District, Guangzhou City, Guangdong Province, China
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